FAQs

West Bay Petroleum FAQ

Do you offer inspection services using drones or robotics?

No. West Bay Petroleum does not provide inspection services or deliver inspection reports. Instead, we equip your team with the tools, training, and skills to conduct inspections independently using the latest drone and robotics technologies.

What support do you provide after purchasing a drone or robotics solution?

We offer comprehensive customer training, including hands-on product usage, safety protocols, flight operations, and data collection techniques. Our in-house team of certified drone pilots and robotics field engineers ensures your team is fully prepared to operate the equipment efficiently.

Do you provide proof of concept (POC) demonstrations?

Yes. We conduct Proof of Concept (POC) missions where our skilled drone pilots carry out the flight, collect data, and deliver it to your team. While we do not provide conclusions or reports, all raw and processed data from the POC will be handed over for your internal analysis or use by third-party inspection professionals.

Can you assist us in integrating drone or robotics technology into our operations?

Absolutely. Our role is to help you understand, deploy, and adopt drone and robotics systems effectively. We assist through live demonstrations, operational training, and ongoing technical support so your team can confidently integrate the technology into your workflows

. Who operates the drones during training or demonstration sessions?

All training, product demonstrations, and proof of concept flights are conducted by our in-house team of professional drone pilots and robotics field engineers. They are highly skilled in operating the equipment and will guide your team through real-world scenarios for practical learning.

Do you help with regulatory approvals or compliance for drone operations?

While we do not directly handle regulatory approvals, our team can advise and guide you on the basic requirements, best practices, and documentation needed to comply with local aviation authorities. Final responsibility for licensing and operational compliance remains with the customer.

What industries do your drone and robotics solutions support?

We support a wide range of industries including oil & gas, utilities, construction, infrastructure, defense, and environmental monitoring. Our portfolio includes versatile platforms tailored for mapping, inspection, confined space navigation, and autonomous mobility.

What type of post-sales support is available?

We offer ongoing technical support, training, product troubleshooting, and operational guidance to ensure smooth usage of the systems. Our team is available to assist with maintenance coordination and resolving equipment-related issues.

West Bay Petroleum